What's included
- Wheelchair accessible vehicles on request
- Door-to-door pick-up and drop-off
- Help getting in and out of the vehicle
- Carer or family member can ride along
- Family, carers and coordinators can book
- Open 24 hours, 7 days
Book ahead
Wheelchair vehicles are limited, so book as early as you can. Tell us the wheelchair type and size when you book so we send the right vehicle.
For coordinators and carers
Support coordinators, carers and hospital staff can book on a passenger's behalf. Call 1300 059 604 or email info@caredrive.au.
Common questions
Do I need to stay in my wheelchair?
No. You can travel in your wheelchair in an accessible vehicle, or transfer to a seat if you prefer. Tell us when you book.
Can NDIS funding pay?
CareDrive is not a registered NDIS provider, so self-managed or plan-managed participants can usually use us. Check with your plan manager.
Do you provide stretchers or medical care?
No. CareDrive is non-emergency transport only. For stretcher or clinical transport, contact NSW Patient Transport Service or an ambulance.
Going to a public hospital? See our Sydney hospital guides.
CareDrive is not an ambulance service and does not provide clinical or nursing care. In an emergency, call 000.